As an ASX-listed company, MLG Oz is a contractor of choice, employing more than 1,400 people across over 30 operational sites. We deliver a comprehensive range of services, including:
Aggregate and sand supply
Bulk haulage and integrated site services
Crushing and screening
Export logistics
MLG Oz is guided by strong core values and is committed to fostering a diverse and inclusive workplace. We recognise that inclusion drives engagement, builds trust, encourages fresh perspectives, and supports innovation, ultimately enhancing our overall performance. Our people are our greatest asset, and through their collective efforts and contributions, we are able to achieve our objectives while maintaining an uncompromising commitment to the health and safety of our workforce, the environment, and the communities in which we operate.
Job Description
Duties performed may include, but are not limited to;
Provide first level support for end users via telephone, email, in person and using remote support tools
Provide after hours support (on-call) to remote sites at minimum once per month
Log and complete helpdesk enquiries, whilst maintaining the IT knowledge base
Provision and install computers, mobile phones and peripherals
Proactively monitoring remote site statuses, including site specific peripheral equipment.
Reporting of helpdesk trends to minimise or prevent ongoing issues and mitigate Information Security risks
Perform server and network administration tasks
Provide training to end users in general software and hardware use
Assist with hardware installation in metropolitan and remote regional locations
Assist with project work as directed by the IT Manager
Contribute to the development of the IT and related strategies
What will MLG provide me with?
Full Time, Permanent Employment
Supportive & Safe working environment
Approachable Management & Inclusive team culture
Career progression
Recognition for outstanding work
What does the ideal candidate bring to MLG?
Tertiary qualifications in Computer Science or equivalent, preferred
ITIL Foundations, preferred
Ability to:
Communicate clearly, oral and written, with users of varying technical ability
Troubleshoot and problem solve issues
Create policy, procedure, training and technical documents
Knowledge, understanding and awareness of:
The administration of user accounts using O365 and Active Directory
Windows 11
Basic networking
Windows server, highly desirable
Pronto XI ERP, highly desirable
Office 365 and SharePoint Modern
Information Security fundamentals
Basic ITIL principles
Sound like you? Click ' Apply' now! We look forward to welcoming you to our team!
MLG Oz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
